Electronic Shipping Instruction (SI) Transfer for Dynamic SI Formats


A solution is sought to translate electronic transfer of shipment details on an existing pre-printed bills of lading (BL)/manifest to specific port customs pre-printed document in an automated manner, thus eliminating development work required for each port specific customs manifest format. This solution can be used internally or industry wide.

Scenario description:

  • Shipping details are printed on existing pre-printed form e.g. BL or manifest.
  • Various customs departments require shipping details to be printed on port specific customs manifest format e.g. format specific to Myanmar, Philippines, India, and Kolkata.
  • To cater to these numerous formats, shipping companies need development time & effort for each specific customs manifest format.
  • It is time consuming and cumbersome to test the programs developed every time a new format is to be introduced/on-boarded.
  • The effort for this is significant due to involvement of multiple parties in the integration process – e.g. developer for program development, users for testing, customs personnel for liaison on the requirements and also for integration testing.
  • Each port has a specific format for the customs manifest. To develop N number of programs to meet each port specific requirement, the time & effort is N times.
  • We are seeking a software solution that can translate the existing information populated in the BL or manifest to any specific customs manifest format without program development, which will save time and effort and reduce onboarding time significantly.



Pain Points

  1. Need to liaise with customs personnel on the requirements.
  2. Sometimes requirements gathering is not direct to the customs but via our agents. So, there is be waiting time before we receive any reply.
  3. A lot of time is spent on email-exchanges and calls so as to ensure that the query raised is well    understood and the reply that is received addresses the query accordingly.
  4. Engaging the user to perform the testing.
  5. Time & effort required to verify on the accuracy of the data populated in the customs manifest.
  6. Need to accommodate to each other’s schedule for performing integration with customs.
  7. An effective solution should have the following criteria:
    • No development effort required, thus saving development time & cost.
    • No user/customs personnel involvement.
    • As the data populated in the customs manifest is based on existing data retrieved from the existing tested BL or manifest, the populated data will be accurate with minimum user intervention.
    • Faster turnaround time i.e. time to deliver the completed product is immediate or almost immediate
    • Increase in productivity and reduce in cost (time & effort to develop and integration testing)
  8. Time consuming to customize each port specific customs manifest & requirements    gathering.
  9. Challenging working in different time zone as port customs may not in the same time zone.
  10. Different level of communication & comprehension as English may not be port custom’s main language, and requests may need more clarification.


Depending upon business/operational/regulatory requirements, there can be multiple instances of such electronic shipping instruction (eSI) onboarding per year. Depending on the customs, regulatory or industry requirements of the country, it can be as few as once or twice a year. At other times the count may go up to 10-15 per year if there is regulatory change for example.

Potential Constraints

Disparate stakeholders from different geographies


Desired Outcome

  • A software product/solution which will be able to handle various eSI format without subsequent customization.
  • Solution should be user friendly to allow user/agent to self-service to implement a new eSI format integration with a new partner/authority.


  1. Users (requirements in terms of daily operations)
  2. Agents (workflow process & testing)
  3. Port customs (Product & interface testing)



Further Details

Further details of the challenge statement may be found at the Briefings Page, in the form of video recordings of the virtual briefing sessions, Q&A transcripts and presentation slides if available.



Instructions on Submitting Proposals

Download the proposal submission form in Microsoft Word format at the 'Attachment' section of the Challenge Statement Listing Page and fill in the details of your project proposal. You can then proceed to the proposal submission page by logging in and clicking the 'Submit Proposal' button on the right side of this page, where you will have to fill in the form fields and attach the filled Microsoft Word project submission form before submitting. Do also upload supporting documents/files that may support your proposal.



TCC Enterprise


Pacific International Lines Pte Ltd


Resource Sharing, Digital Platforms

Proposal submissions are open from 22 Jul 2020 to 29 Sep 2020