Implementing AI for Customer Support Chatbot

How might we implement a chatbot equipped with AI and machine learning capabilities to handle common system issues on a 24/7 basis to enhance the user experience and response time?

Instructions on Submitting Proposals

Download the proposal submission form in Microsoft Word format at the 'Attachment' section of the Challenge Statement Listing Page and fill in the details of your project proposal. You can then proceed to the proposal submission page by logging in and clicking the 'Submit Proposal' button on the right side of this page, where you will have to fill in the form fields and attach the filled Microsoft Word project submission form before submitting. Do also upload supporting documents/files that may support your proposal.